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0800 387 607
Faultless Cars NZ
Not Your Fault? We'll Deliver a Replacement Car to Your Door.
If someone else caused your accident, you have the right to claim the reasonable cost of a replacement car. We deliver it to your door. You don't pay the daily hire upfront. We claim it from the at-fault driver's insurer. Fuel, tolls and fines stay with you, like your own car. You must give us true information and help with the claim.
5 ★ on Google Reviews (Read them here)
RVA Member — NZ's Rental Vehicle Association
The at-fault driver's insurer pays us
24/7 Support: 0800 387 607
Like-for-Like Vehicle
We'll match you with a car that's similar to what you were driving - no awkward downsizing.
Delivered to You
We'll drop the replacement car to your home, work or repairer. Often within 24 hours of liability being confirmed.
No Upfront Daily Hire
We claim the daily hire from the at-fault driver's insurer at our standard commercial rate. Fuel, tolls and fines stay with you, like your own car. You must give us true information and help with the claim.
How It Works: Your Replacement Car in 4 Steps
Book Online in 60 Seconds
Fill in a quick form to apply online or give us a call and let us know what happened - no paperwork stress.
02
We Handle Everything
We ask the at-fault driver's insurer to confirm liability, keep in touch with your repairer so your hire matches the repair, and keep you updated. You don't need to chase anyone.
03
Car Delivered to You
We'll drop a clean like-for-like car to your home or repairer.
04
Return When Repaired
You drive our car as you would your own - then hand it back. Easy.
Servicing Waikato, Bay of Plenty & Auckland
- See Coverage Map
Stranded After A Crash? You're Not Alone.
These are the most common problems Kiwis face when the accident wasn't their fault.
Delays, Admin and No Clear Answers
After a crash that wasn't your fault, you're left chasing updates, filling out forms, and waiting weeks with no vehicle. Insurers speak in circles - and you're the one left stranded.
Out-of-Pocket for a Crash You Didn't Cause
Don't let a not-at-fault accident leave you stranded. We provide a replacement car and claim the daily hire directly from the at-fault insurer. Many Kiwis don't know they can claim the reasonable cost of a replacement car. We help you use that right, stress-free.
No Transport and No Backup Plan
Getting to work, school, or kindy becomes impossible without a car. After a crash, most people are left with no support, no plan, and no way to keep life moving.
