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No crash involved? We've got great everyday rental rates! 
All-inclusive. No hidden fees. Click here to check rates and availbility. 

Two cars involved in an accident. One is not at fault and calls Faultless Cars NZ to arrange an rental car

Faultless Cars NZ - Not-At-Fault Car Hire in Waikato, Bay of Plenty and Auckland

Have you been in a not-at-fault accident? Faultless Cars NZ ensures you get a like-for-like replacement vehicle delivered within 24 hours. Serving Hamilton, Auckland, Tauranga, and Waikato, we make the process hassle-free and cost-free, so you can get back on the road quickly.

The other drivers insurer covers our costs directly

Proud RVA Member (Rental Vehicle Association) 

4.9 ★ Rated by Kiwi Drivers

24/7 Support: 0800 387 607

Like-for-Like Vehicle

We'll match you with a car that's similar to what you were driving - no awkward downsizing. 

24-Hour Delivery

We'll drop the rental car to your door. Most clients are back on the road within 24hours of their first call. 

Insurer covered

Don't stress about a rental bill turning up in the mail. We invoice the at-fault insurer directly. 

How It Works: Your Free Loan Car in 4 Steps

Book Online in 60 Seconds

Fill in a quick form to apply online or give us a call and let us know what happened - no paperwork stress. 

02


We Verify Your Claim

We'll confirm liability directly with the insurers so you don't have too. 

03


Car Delivered to You

We'll drop a clean like-for-like car to your home or repairer. 

04

Return When Repaired

You drive our car as you would your own - then hand it back. Easy. 

Servicing Waikato, Bay of Plenty & Auckland

- See Coverage Map

Stranded After A Crash? You're Not Alone. 

These are the most common problems Kiwis face when the accident wasn't their fault. 

​Delays, Admin and No Clear Answers

After a crash that wasn't your fault, you're left chasing updates, filling out forms, and waiting weeks with no vehicle. Insurers speak in circles - and your the one left stranded.   

Out-of-Pocket for a Crash You Didn't Cause

Don't let a not-at-fault accident leave you stranded. Faultless Cars NZ provides free replacement cars with costs billed directly to the at-fault insurer. Many Kiwis are unaware of their entitlement to a no cost rental —we're here to ensure you get what you deserve, stress-free.

No Transport and No Backup Plan

Getting to work, school, or kindy becomes impossible without a car. After a crash, most people are left with no support, no plan, and no way to keep life moving. 

That's why we built Faultless Cars NZ - to take the stress out of not-at-fault accidents
We sort the insurer side, deliver a like-for-like replacement car, and keep you moving. No delays. No confusion. No cost to you. 

Don't Just Take Our Word For It...

"We didn't even know Faultless Cars existed - but we're so glad we found you. Thank you for the car and the support." 

​Ruth, Cambridge

"After a not-at-fault accident, my car wasn't driveable. Faultless Cars NZ had a clean loan car to me the next day - stress-free and fast. The service, communication and care were outstanding. Special thanks to Lisa for her compassion. Highly recommend."

Gaye, Tauranga 

"Everything was so seamlee. The process was easy, communication was great, and the service was spot on while our car was being repaired."

​Rebecca, Hamilton

Faultless Cars NZ Nissan Qashqai driving on a rural New Zealand road

Proudly Kiwi-Owned & Here When You Need Us

We're a local team that believes in doing things right. When you've been in a crash that wasn't your fault, you shouldn't be the one left stranded - and we're here to make sure of that. 

Blog: Behind the Wheel

Tips, stories, guides and must-knows for Kiwis after a crash - straight from the team at Faultless Cars NZ

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