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Two cars involved in an accident. One is not at fault and calls Faultless Cars NZ to arrange an rental car

Not Your Fault? We'll Deliver a Replacement Car to Your Door.

You don't pay the daily hire upfront. We claim it from the at-fault driver's insurer. Fuel, tolls and fines stay with you, like your own car. You must give us true information and help with the claim. Subject to eligibility and insurer acceptance.

5 ★ on Google Reviews (Read them here)

RVA Member — NZ's Rental Vehicle Association

We claim the hire from the at-fault insurer

24/7 Support: 0800 387 607

A Car That Suits You

A clean, reliable car while yours is off the road.

Delivered to You

To your home, work or repairer, at a time we agree with you.

No Upfront Daily Hire

We claim it from the at-fault driver's insurer. Fuel, tolls and fines stay with you.

How It Works: Your Replacement Car in 4 Steps

Book Online in 60 Seconds

Fill in a quick form to apply online or give us a call and let us know what happened - no paperwork stress. 

02

We Deal With the Insurer

We ask the at-fault driver's insurer to confirm liability, keep in touch with your repairer so your hire matches the repair, and keep you updated. You don't need to chase anyone.

03

Car Delivered to You

We'll drop a clean replacement car to your home or repairer.

04

Return When Repaired

You drive our car as you would your own - then hand it back. Easy. 

Servicing Waikato, Bay of Plenty & Auckland

- See Coverage Map

Stranded After A Crash? You're Not Alone. 

These are the most common problems Kiwis face when the accident wasn't their fault. 

​Delays, Admin and No Clear Answers

After a crash that wasn't your fault, you're left chasing updates, filling out forms, and waiting weeks with no vehicle. Insurers speak in circles - and you're the one left stranded.   

Out-of-Pocket for a Crash You Didn't Cause

Don't let a not-at-fault crash leave you stranded. We provide a replacement car and claim the daily hire from the at-fault driver's insurer, so you don't pay it upfront. Subject to eligibility and insurer acceptance.

No Transport and No Backup Plan

Getting to work, school, or kindy becomes impossible without a car. After a crash, most people are left with no support, no plan, and no way to keep life moving. 

That's why we built Faultless Cars NZ - to take the stress out of not-at-fault accidents. We deal with the insurer, deliver a replacement car and keep you moving. No daily hire to pay upfront.

Don't Just Take Our Word For It...

"We didn't even know Faultless Cars existed - but we're so glad we found you. Thank you for the car and the support." 

- ​Ruth, Cambridge
(Direct Client Feedback)

"After a not-at-fault accident, my car wasn't driveable. Faultless Cars NZ had a clean loan car to me the next day - stress-free and fast. The service, communication and care were outstanding. Special thanks to Lisa for her compassion. Highly recommend."

​- 
Gaye, Tauranga 
(Direct Client Feedback)

"Everything was so seamless. The process was easy, communication was great, and the service was spot on while our car was being repaired."

​- Rebecca, Hamilton

(Direct Client Feedback)

Faultless Cars NZ Nissan Qashqai driving on a rural New Zealand road

Proudly Kiwi-Owned & Here When You Need Us

We're a local team that believes in doing things right. When you've been in a crash that wasn't your fault, you shouldn't be the one left stranded - and we're here to make sure of that. 

Blog: Behind the Wheel

Tips, stories, guides and must-knows for Kiwis after a crash - straight from the team at Faultless Cars NZ

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