Faultless Cars NZ: Who We Are and What Drives Us - Our Company Story

Locally based. Nationally trusted. Always on your side. Our company story begins here.

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At Faultless Cars NZ, we firmly believe that every Kiwi who has experienced the unfortunate event of being involved in a crash that was not their fault deserves one essential thing: fairness. This commitment to fairness begins with providing a clean, reliable, like-for-like replacement vehicle that is delivered promptly and without any hassle, with the sole purpose of carrying you back to your normal routine. We understand that being without a vehicle can disrupt your daily life, and our goal is to ensure you can get back on the road as quickly and stress-free as possible.

Happy client receiving key to her no cost loan car

Where the Faultless Cars NZ Story Started

Our journey started under the name Furn & Co, but as we evolved, our story changed, we expanded our services, we rebranded to Faultless Cars NZ. This new name not only represents our growth but also aligns more closely with our mission and values. Our mission is straightforward yet profound: to support drivers who are not at fault by providing them with replacement cars while their own vehicle undergoes repairs, and to manage the often complex insurer interactions on their behalf, alleviating them of that burden.

We have established our reputation on the principles of being customer-first, service-driven, and completely transparent in all our dealings. Our small but dedicated team is based in the heart of the Waikato region, and this local presence enables us to respond with agility and efficiency. In fact, we pride ourselves on our ability to often deliver replacement vehicles on the very same day that liability is confirmed, minimizing the inconvenience to our clients.

Our services cater to a diverse range of individuals, whether you are a tradie who cannot afford to be off the tools, a parent who needs safe and reliable transportation for school runs, or anyone in between who finds themselves in need of a vehicle. We are here to assist you every step of the way. Our service area encompasses the Waikato, Bay of Plenty, Auckland, and surrounding regions, and regardless of your location, our commitment remains unwavering: to provide fast, faultless, and fair service to all our customers.

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