Faultless Cars NZ: Who We Are and What Drives Us - Our Company Story

Locally based and locally trusted. Always on your side. Our company story begins here.

At Faultless Cars NZ, we believe every Kiwi who has been in a crash that wasn't their fault deserves fair treatment. That starts with a clean, reliable replacement car, delivered to you, so you can get back to your normal routine. Being without a car disrupts your day, and our goal is to get you back on the road quickly and simply.

Happy client receiving key to her replacement car

Where the Faultless Cars NZ Story Started

Our mission is simple: to support not-at-fault drivers with a replacement car while their own car is being repaired, and to deal with the at-fault driver's insurer on their behalf.

We have built our reputation on being customer-first, service-driven and open in how we deal with people. Our small team is based in the Waikato, so we can respond quickly. In Hamilton, we can often deliver a replacement car on the same day the claim is confirmed.

Our services cater to a diverse range of individuals, whether you are a tradie who cannot afford to be off the tools, a parent who needs safe and reliable transportation for school runs, or anyone in between who finds themselves in need of a vehicle. We are here to assist you every step of the way. Our service area encompasses the Waikato, Bay of Plenty, Auckland, and surrounding regions, and regardless of your location, our commitment remains unwavering: to provide fast, faultless, and fair service to all our customers.

Tell Me More!

You don't pay the daily hire upfront. We claim it from the at-fault driver's insurer. Fuel, tolls and fines stay with you, like your own car. You must give us true information and help with the claim. See our terms. Subject to eligibility and insurer acceptance. Call 0800 387 607 or check your eligibility at faultlesscars.co.nz/eligibilitycheck.